All Systems Operational

Pega Infinity Americas Operational
GCP: USA-Northern Virginia Operational
AWS: USA - Northern California Operational
AWS: USA - Northern Virginia Operational
AWS: USA - Ohio Operational
AWS: USA – Oregon Operational
AWS: Brazil – Sao Paolo Operational
AWS: Canada – Central Operational
GCP: USA-Oregon Operational
GCP: Canada-Montreal Operational
GCP: Brazil – Sao Paolo Operational
Pega Infinity EMEA Operational
AWS: Germany - Frankfurt Operational
AWS: Ireland – Dublin Operational
AWS: United Kingdom - London Operational
AWS: France - Paris Operational
AWS: Sweden – Stockholm Operational
AWS: Italy – Milan Operational
AWS: Switzerland - Zurich Operational
GCP: Belgium - St. Ghislain Operational
GCP: United Kingdom-London Operational
GCP: Germany - Frankfurt Operational
GCP: Italy - Milan Operational
GCP: Netherlands - Eemshaven Operational
GCP: Saudi Arabia - Dammam Operational
Pega Infinity APAC Operational
AWS: Singapore Operational
AWS: Australia - Sydney Operational
AWS: Japan - Tokyo Operational
AWS: India – Mumbai Operational
AWS: Hong Kong Operational
AWS: Indonesia - Jakarta Operational
AWS: South Korea - Seoul Operational
Pega Diagnostic Center Operational
AWS: USA – Northern Virginia 1 Operational
AWS: USA – Northern Virginia 2 Operational
AWS: Ireland – Dublin Operational
Deployment Manager service Operational
AWS: USA – Northern Virginia Operational
AWS: United Kingdom - London Operational
AWS: Germany - Frankfurt Operational
AWS: Australia - Sydney Operational
GCP: USA-Northern Virginia Operational
GCP: Germany - Frankfurt Operational
GCP: United Kingdom-London Operational
Workforce Intelligence Operational
AWS: USA – Northern Virginia Operational
Digital Messaging Operational
AWS: USA – Northern Virginia Operational
AWS: Canada – Central Operational
AWS: Ireland – Dublin Operational
AWS: United Kingdom - London Operational
AWS: Germany - Frankfurt Operational
AWS: Australia - Sydney Operational
Co-Browse Operational
AWS: USA – Northern Virginia Operational
AWS: Canada – Central Operational
AWS: United Kingdom - London Operational
AWS: Ireland - Dublin Operational
VoiceAI Operational
AWS: USA – Northern Virginia Operational
Process Mining Operational
AWS: USA – Northern Virginia Operational
Pega GenAI Operational
Pega GenAI Blueprint Operational
Pega GenAI Operational
My Pega Cloud Operational
My Support Portal Operational
My Pega Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

Resolved - This incident has been resolved.
Oct 20, 14:14 UTC
Monitoring - It has been confirmed that the majority of services have been restored. We continue to closely monitor the environment.
Oct 20, 14:06 UTC
Update - The issue has been mitigated across all three Vendor Availability Zones. Recovery activities are continuing to fully restore the affected infrastructure and services.
Oct 20, 12:41 UTC
Update - Power has been restored to the affected Vendor Availability Zone. Pega Cloud is operating normally following successful service failover and we continue to closely monitor the environment.
Oct 20, 09:42 UTC
Identified - We have identified the issue affecting new Pods creation for eu-west2 region and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Oct 20, 08:02 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.