Resolved -
Our teams have identified and resolved the issue affecting affecting the LogDownLoad (file and tier type) feature. All formerly impacted services are now available.
Nov 15, 20:35 UTC
Identified -
“We have identified the issue affecting he LogDownLoad (file and tier type) feature for PEGA Cloud 2 clients and are actively working to correct the service impairment. We apologize for the inconvenience. Updates will be provided here when available”.
Nov 15, 18:34 UTC
Investigating -
We are currently experiencing service issues with the LogDownLoad (file and tier type) feature for PEGA Cloud 2 clients . Teams are assembled and working to resolve the issue. PEGA requests impacted clients use the LogDownLoad (bundle) option until the issue is resolved. We apologize for the inconvenience. Updates will be provided here when available.
Nov 15, 18:23 UTC