Identified
We have identified the issue affecting AWS Direct Connect in Europe (Frankfurt), specifically impacting the Equinix service provider, which may affect multiple clients. Our team is actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Investigating
We are currently experiencing AWS Direct Connect issue in Europe (Frankfurt) specifically for Equinix service provider that may affect multiple clients. Clients might face issues while login into the environment. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
This incident affects: Pega Infinity EMEA (AWS: Germany - Frankfurt).
* Uptime values are presented on a global basis. Some issues affecting a small percentage of environments may not be reflected here.
*Uptime percentages displayed should not be used to calculate or compare to your contractual SLA
