PEGA Blueprint Access is Available but Gen AI features are not available in all regions except the United States and Singapore.
Incident
Report for Pega Cloud
Resolved
Our teams have identified and resolved an issue affecting PEGA Blueprint GenAI in the AUS, EU, Japan, and UK regions. Blueprint is now stable and available for all users.
Identified
We have identified the issue affecting the PEGA Blueprint GenAI issue in the EU, UK, JP, and AUS regions and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Investigating
We are currently experiencing an issue with PEGA Blueprint GenAI is not available for users in all regions except for the United States and Singapore. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
This incident affected: Pega GenAI (Pega GenAI Blueprint).
* Uptime values are presented on a global basis. Some issues affecting a small percentage of environments may not be reflected here.
*Uptime percentages displayed should not be used to calculate or compare to your contractual SLA
