Potential Performance Issues For Europe-west2 region
Resolved
This incident has been resolved.
Posted Oct 20, 2026 - 14:14 UTC
Monitoring
It has been confirmed that the majority of services have been restored. We continue to closely monitor the environment.
Posted Oct 20, 2026 - 14:06 UTC
Update
The issue has been mitigated across all three Vendor Availability Zones. Recovery activities are continuing to fully restore the affected infrastructure and services.
Posted Oct 20, 2026 - 12:41 UTC
Update
Power has been restored to the affected Vendor Availability Zone. Pega Cloud is operating normally following successful service failover and we continue to closely monitor the environment.
Posted Oct 20, 2026 - 09:42 UTC
Identified
We have identified the issue affecting new Pods creation for eu-west2 region and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Posted Oct 20, 2026 - 08:02 UTC
This incident affected: Pega Infinity EMEA (GCP: United Kingdom-London).