Multiple services are intermittently unavailable
Incident
Report for Pega Cloud
Resolved
Our vendor partners have identified and resolved an issue affecting multiple services in the US East (N. Virginia) region. All services are now stable and available for all users.
Update
Our vendor partners have addressed an issue affecting multiple services in the US East (N. Virginia) region, which may have impacted several clients. We are actively monitoring the environment to ensure stability. We apologize for any inconvenience and appreciate your patience.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
Our vendor partners have addressed an issue affecting multiple services in the US East (N. Virginia) region, which may have impacted several clients. We are actively monitoring the environment to ensure stability. We apologize for any inconvenience and appreciate your patience.
This incident affected: Pega Infinity Americas (AWS: USA - Northern Virginia).
* Uptime values are presented on a global basis. Some issues affecting a small percentage of environments may not be reflected here.
*Uptime percentages displayed should not be used to calculate or compare to your contractual SLA
