Search and Reporting Service is intermittently unavailable
Incident
Report for Pega Cloud
Resolved
Our teams have identified and resolved an issue affecting Search and Reporting Services in the Asia Pacific (Sydney) and Europe (London) regions.. Search and Reporting Services are now stable and available for all users.
Update
We continue to address the issue affecting Search and Reporting Service in Europe (London) and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Update
We continue to address the issue affecting Search and Reporting Service in Europe (London) and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Update
We continue to address the issue affecting Search and Reporting Service in Europe (London) and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Update
We continue to address the issue affecting Search and Reporting Service in Europe (London) and are actively working to restore service. As of 5:30 PM ET, we have mitigated the impact to Asia Pacific (Sydney) and continue to monitor the service. We apologize for the inconvenience. Updates will be provided here when available.
Update
We continue to address the issue affecting Search and Reporting Service in Europe (London) and are actively working to restore service. As of 5:30 PM ET, we have mitigated the impact to Asia Pacific (Sydney) and continue to monitor the service. We apologize for the inconvenience. Updates will be provided here when available.
Update
We have identified the issue affecting Search and Reporting Service in Asia Pacific (Sydney) and Europe (London) and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Identified
We have identified the issue affecting Search and Reporting Service in Asia Pacific (Sydney) and Europe (London) and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
Update
After initial investigation we have identified an additional region Europe (London) which may be impacted. We will be providing updates as they become available.
Investigating
We are currently experiencing an intermittent issue with Search and Reporting Service in Asia Pacific (Sydney) that may affect multiple clients. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
This incident affected: Pega Infinity APAC (AWS: Australia - Sydney) and Pega Infinity EMEA (AWS: United Kingdom - London).
* Uptime values are presented on a global basis. Some issues affecting a small percentage of environments may not be reflected here.
*Uptime percentages displayed should not be used to calculate or compare to your contractual SLA
